COSTS ASSOCIATED WITH NONADHERENCE

Patients with physical and mental health ailments seek relief through interactions with a wide range of health care practitioners. Assuming that accurate diagnoses are made and effective forms of affordable treatment are available, then prescribing remedial and curative interventions should produce desired outcomes. A major problem is that some patients fail to adhere to recommendations and the result is the occurrence of highly significant kinds of costs that affect not only them as individuals, but also their caregivers and society as a whole.

An ongoing concern is the high cost of health care and what can be done to pay for it. According to the March 2019 issue of the journal Medical Care, medication nonadherence for diabetes, heart failure, hyperlipidemia, and hypertension resulted in billions of Medicare fee-for-service expenditures, millions in hospital days, and thousands of emergency department visits that could have been avoided. If the 25% of beneficiaries with hypertension who were nonadherent became adherent, it is estimated Medicare could save $13.7 billion annually, with over 100,000 emergency department visits and seven million inpatient hospital days averted.

Patients and health professionals enter into a transaction at the point of care in which both sides are in a position to gain or lose in various ways. Clinicians benefit from the opportunity to practice their knowledge and skills while simultaneously being able to obtain a livelihood through payment for services rendered. The health status of recipients of care may improve by symptom reduction, pain relief, and contributions to enhancing overall wellbeing.

Both sides of the equation must function in responsible ways for outcomes to be of optimal worth. Caregivers need to go beyond the provision of hands-on care by educating patients about the purpose of an intervention and ascertaining that these individuals fully understand their personal roles in taking medications properly, following dietary recommendations, and achieving satisfactory levels of physical fitness. Many aspects of care are volitional on the part of patients. Whereas being treated with hot packs or receiving a massage tend not to require much active patient involvement, a considerable amount of health care entails patient consent from the perspective of their needing to know why certain procedures are warranted. These individuals also must demonstrate both resilience and a willingness to cooperate in what is being furnished.

Some patients may lack adherence because of the unaffordability of medications, but other factors, such as low health literacy may be more pertinent. It is common today for patients to receive telephone and text messages reminding them of an upcoming appointment with a health professional, but less seldom are messages aimed at determining follow-up levels of patient understanding and adherence to recommended protocols. Although it is relatively easy and comforting for practitioners to assume that adherence occurs, the truth may be otherwise. As a potential downside, it is worth noting that a failure by nonadherent patients to show improvement can result in increased dissatisfaction on the part of caregivers that possibly contributes to feelings of burnout, a major issue in health care today.

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