For the first time, the Centers for Medicare & Medicaid Services (CMS) will require the display of the five-star Quality Rating System available nationwide for health plans offered on the Health Insurance Exchanges beginning with the 2020 Open Enrollment Period November 1, 2019 to December 15, 2019. Star ratings are based on a number of important factors, including how other enrollees rate physicians in the plan’s network and the care they receive, how well the plan’s network providers coordinate with enrollees and other physicians to give members healthcare that achieves the best results, and overall administration of the plan including customer service and availability of information.
Additional information can be obtained at https://www.cms.gov/newsroom/fact-sheets/health-insurance-exchange-quality-ratings-system-101.