The Institute for Healthcare Improvement has published the second edition of its white paper, "Conversation Ready: A Framework for Improving End-of-Life Care." The paper presents a framework relevant to any health care professional and organization to provide respectful end-of-life care that is concordant with patients’ stated goals, values, and preferences.
The white paper can be obtained at http://www.ihi.org/resources/Pages/IHIWhitePapers/ConversationReadyEndofLifeCare.aspx.